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Warranties, Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Tracking
US Postal Service Tracking
UPS Tracking
Fedex Ground Tracking

About Us
OnlineToner.net †is your complete office products company, offering the best in price and selection for laser printer toners, ribbons, thermal paper rolls, printers, copiers, fax machines and other office supply needs.

Shipping
All orders will be shipped and charged applied via carrier selected. Most items ship the following business day.
Please keep in mind that shippers do not count Saturday & Sunday as business days when ordering .
UPS Ground
(2-7 Business Days)
Shipping and handling fees will be applied to all orders.
UPS 3 Day Select
(End of 3rd business day.)
Shipping and handling fees will be applied to all orders.

UPS 2nd Day
(End of 2nd business day.)
Shipping and handling fees will be applied to all orders.

UPS Next Day Air
(By 10:30 next business day.)
Shipping and handling fees will be applied to all orders.

Please keep in mind that shippers do not count Saturday & Sunday as business days when ordering .
UPS Ground now available to HAWAII, ALASKA & PUERTO RICO
(7-10 Business Days)
Customer responsible for duties & taxes.
Shipping and handling fees will be applied to all orders.

UPS Standard to Canada
(7-10 Business Days)
For use within Canada only.
Customer responsible for duties & taxes.
Shipping and handling fees will be applied to all orders.
FedEx†Ground
(1-5 Business Days)
Shipping and handling fees will be applied to all orders.
FedEx Express Saver
(Delivery to businesses by 4:30 p.m. and to residences by 7 p.m., in 3 business days.)
Shipping and handling fees will be applied to all orders.

FedEx†2Day
(Delivery to business by 4:30 p.m. and to residences by 7 p.m., in 2 business days.)
Shipping and handling fees will be applied to all orders.
FedEx Standard Overnight
(Next-business-day delivery by 3:00 p.m. to most U.S. addresses.  By 4:30 p.m. or 5 p.m. in remote areas.)
Shipping and handling fees will be applied to all orders.
FedEx Priority Overnight
(Next-business-day delivery by 10:30 a.m. to most U.S. addresses.  By noon, 4:30 p.m. or 5 p.m. in remote areas.)
Shipping and handling fees will be applied to all orders.

Please keep in mind that shippers do not count Saturday & Sunday as business days when ordering.
Free Shipping (With $75 Order)
Look for the free shipping icon on qualifying items.
For use within the contiguous 48 states.
Free shipping is not valid for Alaska, Hawaii or Puerto Rico.

Back Ordered Items
Any ordered items not in stock will be shipped within 3 to 10 business days. If an out of stock item is delayed more than 10 days,†OnlineToner.net will contact the buyer and offer a substitution or to cancel the order, if the buyer so chooses.

Coupons
Only one coupon may be used per order, per customer, per month.

General Terms
All prices and specifications are subject to change without notice. Prices are final as of time of order and good within two days from the time of the Purchase Order. All products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customer should file claim to its carrier immediately. Any discrepancy, including wrong items or missing items, should be reported to†OnlineToner.net within 36 hours. All stocked items will be shipped the following business day. Your purchase from OnlineToner.net, because of our web site on the Internet, is an acknowledgment that you have read and agree to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.
Purchase orders are for customers with an established credit line with OnlineToner.net.

Limited Warranty
OnlineToner.net warrants our products against defects in material and workmanship under normal use for 30 days from the date of original purchase. OnlineToner.net, at its option, will at no charge either replace the product or refund the purchase price of product during the warranty period.† Be sure to inspect the item upon receipt before accepting delivery for any damages during shipment. A shipping damage claim must be made with the shipper. We are not responsible for damages by the shipper.

Return Policy
If for any reason you not completely satisfied with any†OnlineToner.net product, you may return it to us for a refund, exchange, or store credit within 30 days of original purchase date. All returns for non-defective reasons are subject to 15% restocking fee. This fee does not apply to defective product within 30 days of original purchase date. All returns shipping must be prepaid, insured and bearing a Return Material Authorization (RMA) number on the shipping label. Any shipping charges incurred when returning product to†OnlineToner are the responsibility of the customer. All shipping, handling, insurance and C.O.D. charges are additional and non-refundable. Contact us for an RMA number, which will be required to ensure proper crediting of your account. We cannot accept returns without an RMA number. Returned products must be unopened, undamaged, clean, and otherwise new condition with all original materials i.e. original packaging, warranties and accessories, and must be accompanied by the original invoice.

What This Warranty Does Not Cover
This warranty does not cover: (a) installation or service of product; (b) conditions resulting from consumer damage such as improper maintenance or misuse, abuse, accident or alteration; (c) the operations of our products with equipment not supplied by OnlineToner.net; (d) products which have had the serial number removed or made illegible; (e) products rented to others.

Limits and Exclusions
There are no express warranties except as listed above.†OnlineToner.net shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use this product or any associated equipment, cost of substitute equipment, downtime cost, loss of data, programs or business information, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. All express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.

State Law Rights
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state

Provincial Law Rights
Some provincial laws do not allow the exclusion or limitation of implied warranties or the exclusion or limitation of warranty coverage in certain situations, so some of the above limitations or exclusions contained in this limited warranty may not apply to you. This warranty gives you specific rights, and you may have other rights, which vary from province to province.

HOW TO USE†THE ONLINETONER.NET LIMITED WARRANTY SERVICE
To take advantage of this warranty, you must do following:
- Contact OnlineToner.net†by dialing 904-396-4401.
- If it is determined that your product is defective, you will be issued an RMA number.
- Pack the defective product securely for shipping. Include only the product(s) that are defective.
- To ensure prompt service, customer should provide a detailed and specific description of problems for returning the product.
- Ship the defective product, the copy of original invoice, and the RMA number to:

ONLINETONER
9310 Old Kings Rd. S, Unit 1803
ATTN: RMA# __________
JACKSONVILLE, FL 32257 USA


Make certain that your RMA number is displayed prominently on the outside of the shipping package. We cannot accept returns without an RMA number.
This warranty is void if the product is damaged in transit. Please insure your shipment.

Not responsible for typos. All prices and specifications are subject to change without notice. All product names, registered trademarks, and trademarks are the property of their respective owners. Pictures shown represent the product but may not be the actual product.
OnlineToner.net (904) 396-4401

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